Shipping policy
REFUND POLICY
At HUNKIES, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we are here to help.
RETURNS
We accept returns within 14 days of delivery.
To be eligible for a return, your item must:
• Be unworn, unwashed, and unused.
• Be in its original condition.
• Have all original tags attached.
• Be returned in its original packaging whenever possible.
• Be accompanied by proof of purchase.
Items that show signs of wear, washing, damage, alteration, or misuse will not be eligible for a refund.
HOW TO START A RETURN
To initiate a return, please contact us at:
Please include your order number and reason for return.
If your return is approved, we will provide instructions on how and where to send your item. Returns sent without prior authorization may not be accepted.
RETURN SHIPPING
Customers are responsible for return shipping costs unless:
• The wrong item was received.
• The item arrived damaged.
• The item has a manufacturing defect.
We recommend using a trackable shipping service, as HUNKIES is not responsible for returns lost or damaged during transit.
REFUNDS
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your financial institution.
Original shipping charges are non-refundable unless the return is due to our error or a defective product.
If more than 15 business days have passed since your refund was approved, please contact us at:
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at:
We will review the issue and work to resolve it as quickly as possible.
NON-RETURNABLE ITEMS
The following items are not eligible for return:
• Gift cards
• Final sale items
• Clearance items marked as non-returnable
• Items that have been worn, washed, altered, or damaged after delivery
EXCHANGES
We do not currently offer direct exchanges.
If you would like a different size, color, or product, please return your eligible item and place a new order.
CONTACT
For questions regarding returns or refunds, please contact:
HUNKIES